Legal
Privacy Policy
1. Controller
SBC Performance LLC, 30 N Gould St, Sheridan, WY 82801-6317, US
Email: privacy@top-gadget-europe.com
2. Data We Collect
| Category | Data Types | Source |
|---|---|---|
| Order Data | Name, email, billing & delivery address, order history | You provide when ordering |
| Technical Data | IP address, browser type, device identifiers, pages visited | Collected automatically via cookies |
| Marketing Data | Email, communication preferences | With your explicit consent |
| Support Data | Content of messages, correspondence history | You provide when contacting us |
3. Legal Basis (GDPR Art. 6)
- Contract (Art. 6(1)(b)): Processing your order, delivery, returns, warranty.
- Legal obligation (Art. 6(1)(c)): Financial records for 7 years.
- Legitimate interests (Art. 6(1)(f)): Fraud prevention, IT security, analytics, direct marketing to existing customers.
- Consent (Art. 6(1)(a)): Newsletters, non-essential cookies, targeted advertising. Withdrawal available at any time.
4. How We Use Your Data
- Processing and fulfilling orders
- Communicating about order status and returns
- Customer support
- Promotional emails (with consent)
- Fraud detection and prevention
- Complying with legal obligations
5. Cookies
See our Cookie Policy for detailed information.
6. Sharing Your Data
| Recipient | Purpose | Location |
|---|---|---|
| Payment processors (Stripe, PayPal) | Processing payments | EU / USA (SCCs) |
| Shipping carriers (DHL, DPD, GLS) | Order delivery | EU |
| Google LLC | Analytics & Ads | USA (SCCs / DPF) |
| Email service provider | Transactional emails | EU / USA (SCCs) |
| SBC Performance LLC | Business operations | USA (SCCs) |
We do not sell your personal data.
7. Retention
| Data Category | Retention Period |
|---|---|
| Order & financial records | 7 years (legal obligation) |
| Account data (inactive) | 3 years after last activity |
| Marketing email list | Until you unsubscribe |
| Analytics | 26 months |
| Support correspondence | 3 years after resolution |
8. Your Rights (GDPR)
- Access (Art. 15): Request a copy of your data.
- Rectification (Art. 16): Request correction of inaccurate data.
- Erasure (Art. 17): Request deletion (“right to be forgotten”).
- Restriction (Art. 18): Request limited processing.
- Portability (Art. 20): Receive your data in machine-readable format.
- Objection (Art. 21): Object to processing based on legitimate interests.
- Withdraw consent: At any time, without affecting prior processing.
Contact: privacy@top-gadget-europe.com — we respond within 30 days. You may also lodge a complaint with your national supervisory authority.
9. Security
We implement SSL/TLS encryption, access controls, and regular security assessments to protect your data.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
11. Contact
SBC Performance LLC · 30 N Gould St, Sheridan, WY 82801-6317, US
Email: privacy@top-gadget-europe.com